Meet the Staff

C3Workplace Founder & President

As founder & president of C3Workplace, Donna brings her experience in growing a multi-location organization to the faculty. She will share her insights on what it takes to start and grow a self-sustaining organization, even if it’s only you. Donna is the recipient of a number of awards including the New Jersey Association of Women Business Owners (NJAWBO) Businesswoman of the Year Award, North Essex Chamber of Commerce (NECC) Outstanding Member, and has been named to NJ Monthly Magazine’s Top 25 Women Business Owners. She is a sought after speaker and has presented at numerous events for various organizations. Her insights on Delegation have been published in the book, Big Bold Business Advice and she’s also been a featured interview with Dun & Bradstreet B2B. Currently, Donna serves as Advisory Board Chair of The Salvation Army in Montclair. She is also on the board of the Morris County Chamber of Commerce, and an active member of the Sussex County Chamber of Commerce, NECC and NJAWBO.


Kelly Louro - Client Support SpecialistKelly Louro
Client Support Specialist

With a diverse background in both the small business and editorial worlds, Kelly found her niche by successfully fusing creativity, collaboration, and independent work. Her professional experience includes over nine years of office administration and project management, an MFA in Creative and Professional Writing, and extensive involvement within the Marketing, Operations, and Editorial departments.

As a Workflow Expert, it’s Kelly’s goal to help Business Owners and Entrepreneurs attain and maintain seamless control of both the front and back-ends of their businesses. She explores the current infrastructures in place for Marketing & Sales Support, Database & Contact Management, Project Coordination, and Customer Service and assesses whether the existing procedures are the right ones for the business.


Tasha Williams - Client Support RepTasha Williams
Client Support Rep

Tasha Williams is the self-proclaimed “Director of First Impressions” at C3 Workplace, and takes that title to heart.

Tasha has worked in an office environment since the seventh grade, helping her mom file paperwork in her office at IBM after school. She credits that experience for her work ethic and an intense desire to succeed and grow with every task she is assigned. With over 15 years of reception, admin assistant and customer service experience working in a variety of businesses, Tasha prides herself in making our clients feel welcome, comfortable and fully assisted from the moment they walk through the door.

A native New Yorker, she is all about hustle and drive, and is always there to lend a helping hand, and to learn as much as she can from every scenario. Tasha’s favorite color purple, her favorite movie of all times is “The Nightmare Before Christmas,” she pretty much loves ANYTHING that sparkles (the more glitter the better), and on her down time, she loves to read romance novels, paint fairies, and spend time with her family.


Terri Goldman - Client Support RepTerri Goldman
Client Support Rep

Terri has had many jobs over the years, full time & part time, but she found a home within C3Workplace. She’s been part of the team for over seven years in various capacities – from filing to administrative to bookkeeping work. During all phases of her employment here, Donna & the C3 staff have always made me feel part of this wonderful family.

Terri began as an executive secretary at the regional sales office of an insurance company. Through continued education and leadership, she worked her way up the ranks to become the office supervisor, where she was responsible for an administrative staff of 30, including all HR functions, preparing & operating with million dollar budgets, creating & maintain brochures, forms & documents, etc.

After deciding to simplify her life & get out of the “corporate” atmosphere, Terri moved on to become the administrative assistant for a small local company. Her main duties include all admin work, handling A/P and A/R, creating flyers & forms, assisting with insurance related matters, etc. While continuing there, she also works at a bowling center assisting with HR functions, doing data processing work, organizing & facilitating the kids’ leagues and being the main liaison between the center and the many leagues that bowl there. (And also the liaison for any C3 staff and community members that need access to the place!).


Glenda Serrano
Relationship Manager

Glenda has over 10 years experience utilizing her strategic business skills to support employers and employees in developing authentic communication, trust, and deep change. She has the natural ability to create a safe space for visionary leaders to cultivate their mission with integrity and purpose, ease and flow. With a versatile professional background, including a decade of helping individuals connect to their true north as a Yoga Teacher and Wellness Coach, Glenda’s goal is to allow all those around her to get unstuck and gain clarity around their work and their why.