Meet the Staff | C3Workplace
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Meet the Staff

Donna Miller
C3Workplace Founder & President

As founder & president of C3Workplace, Donna brings her experience in growing a multi-location organization to the faculty. She will share her insights on what it takes to start and grow a self-sustaining organization, even if it’s only you. Donna is the recipient of a number of awards including the New Jersey Association of Women Business Owners (NJAWBO) Businesswoman of the Year Award, North Essex Chamber of Commerce (NECC) Outstanding Member, and has been named to NJ Monthly Magazine’s Top 25 Women Business Owners. She is a sought after speaker and has presented at numerous events for various organizations. Her insights on Delegation have been published in the book, Big Bold Business Advice and she’s also been a featured interview with Dun & Bradstreet B2B. Currently, Donna serves as Advisory Board Chair of The Salvation Army in Montclair. She is also on the board of the Morris County Chamber of Commerce, and an active member of the Sussex County Chamber of Commerce, NECC and NJAWBO.

Terri Goldman - Client Support RepTerri Goldman
Finance Director

Terri has had many jobs over the years, full time & part time, but she found a home within C3Workplace. She’s been part of the team for over seven years in various capacities – from filing to administrative to bookkeeping work. During all phases of her employment here, Donna & the C3 staff have always made me feel part of this wonderful family.

Terri began as an executive secretary at the regional sales office of an insurance company. Through continued education and leadership, she worked her way up the ranks to become the office supervisor, where she was responsible for an administrative staff of 30, including preparing & operating with million dollar budgets, creating & maintain brochures, forms & documents, etc.

Kelly Louro - Client Support SpecialistKelly Louro
Marketing Director

With a diverse background in both the small business and editorial worlds, Kelly found her niche by successfully fusing creativity, collaboration, and independent work. Her professional experience includes over nine years of office administration and project management, an MFA in Creative and Professional Writing, and extensive involvement within the Marketing, Operations, and Editorial departments.

As a Workflow Expert, it’s Kelly’s goal to help Business Owners and Entrepreneurs attain and maintain seamless control of both the front and back-ends of their businesses. She explores the current infrastructures in place for Marketing & Sales Support, Database & Contact Management, Project Coordination, and Customer Service and assesses whether the existing procedures are the right ones for the business.

Michelle Hagan headshotMichelle Hagan
Operational Director

Michelle has over 20 years of experience in small business operations and management with a strong background in start up organizations. She has been fortunate to be involved in every aspect of running a small business. She understands the challenges small business owners face and able to use this knowledge to help them succeed by managing their administrative and operational tasks. Michelle has had a few great mentors and hoping she can also offer the same mentorship to others.

With her small business background, Michelle has always enjoyed bookkeeping. This has been one constant in her life while working with several companies. She is part of our wonderful Bookkeeping Team at C3. She feels that she has finally found her “tribe”.

When Michelle is not working, she is normally at one of her son’s sporting events or hanging out with friends and family.

Ellen Scardena headshotEllen Scardena
Client Support Rep

Ellen comes to us with a wealth of experience having spent many years at Valley National Bank. As District Sales Manager at Valley, she was responsible for building teams and driving new business development. She managed the Retail experience of Valley Bank customers.

During that time, Ellen came to be a raving fan of C3Workplace and a Small Business Week sponsor. She “gets us” and in this “semi-retirement” position with C3Workplace she’s looking forward to plugging into the mission, enjoying some work-life flexibility and continuing to learn and grow.

Tasha Williams - Client Support RepTasha Torres
Client Support Rep

Tasha has worked in an office environment since the seventh grade, helping her mom file paperwork in her office at IBM after school. She credits that experience for her work ethic and an intense desire to succeed and grow with every task she is assigned. With over 15 years of reception, admin assistant and customer service experience working in a variety of businesses, Tasha prides herself in making our clients feel welcome, comfortable and fully assisted from the moment they walk through the door.

A native New Yorker, she is all about hustle and drive, and is always there to lend a helping hand, and to learn as much as she can from every scenario. Tasha’s favorite color purple, her favorite movie of all times is “The Nightmare Before Christmas,” she pretty much loves ANYTHING that sparkles (the more glitter the better), and on her down time, she loves to read romance novels, paint fairies, and spend time with her family.

Pam Freeman

Pam Freeman is one of the lead bookkeepers in the C3Workplace Bookkeeping Department. She graduated from Montclair State University in 1984 with an accounting degree.  For over 18  years, she was the VP of Operations and Accounting for the Weichert Insurance Agency in Morris Plains.

in 2001, Pam branched out on her own to form her own bookkeeping business, and in 2016, she joined forced with C3Workplace and has been part of the team ever since. Pam is a valued member of our bookkeeping department and has a knack for helping her clients both understand the process and the possibilities of our bookkeeping services.